Customer Service Skills Training

A skills programme by Tremendis Learning
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Customer Service Skills Assessment

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A quick and effective online assessment specifically designed for measuring competence
Customer Service Skills Assessment
Customer Service Skills Assessment
About Customer Service Skills Assessment:
How well does your staff treat customers? Do customers feel that your organisation provide quality service? This assessemnt will give deeper insight towards great customer service and what approach to take next to improve the customer service of staff in your organisation.
At a Glance
Target Group: Customer Service Representatives
Supervisors
Managers
Total Questions: 30 Location: National (Head Office - Gauteng) Objectives Assessed: Innovation
Communication
Work Standards
Customer Focus
Building Customer Loyalty
Initiating Action
Impact
Assessment Nature: Online (Paper-Based Optional) Location: Assessments can be done on-site or at our premises depending on level of moderation required.
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+27 (0)11 084 6000 Customer Service Skills Training Email Address
Customer Service Skills Training is a service offered by Tremendis Learning CC (2006/019194/23). Copyright Protected 2016, All rights reserved. Designed by Monre J Botes.
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