Customer Service Skills Training

A skills programme by Tremendis Learning

Customer Service Training

Related:    > Customer Service Training <   Customer Service Coaching   Customer Service Skills Assessment  
Our training methodology is highly interactive and dynamically designed to ensure lasting change
Customer Service Training
Customer Service Training
About Customer Service Training:
Customers are our greatest investors. It is of key importance that we provide quality service and take pro-active steps to make customers loyal. This programme is aimed at making good customers great and great customers loyal. It also enforce a comfortable ability to deal with difficult customers and win them back to your organisation.
At a Glance
Certification: Tremendis Customer Service Certification Location: Gauteng, National Duration: 2 Days Time: 09:00 - 16:00 Conferencing: Included Target Group: Customer Service Representatives, Supervisors and Managers wishing to increase customer awareness Pre-Assessment: Online Pre-Assessment Included Minimum Experience: None Minimum Education: Matric / Grade 12 or equivalent Competencies: Innovation
Work Standards
Customer Focus
Building Customer Loyalty
Initiating Action

Next Step: Business Etiquette Training
Communications Skills Training
Employee Essentials Training
Office Skills Training
Pre Step: Selling Skills Training
Telephone Etiquette Training
Training Objectives: Click to view Customer Service Training Objectives
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+27 (0)11 084 6000 Customer Service Skills Training Email Address
Customer Service Skills Training is a service offered by Tremendis Learning CC (2006/019194/23). Copyright Protected 2017, All rights reserved. Designed by Monre J Botes.
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